Please enter the e-mail address you used to register for your account and click the ‘Send’ button. Instructions for resetting your account password will be sent to that e-mail address shortly.

E-mail address send
For additional assistance with your login, please call the Preferred Customer Program, 336-605-0040, #2 or send an email to between the hours of 9:00 a.m. – 9:00 p.m. (EST), Monday – Friday.